Video: A Customer Experience Nightmare – #THINKmarketing @IBMforMarketing https://t.co/TVfRRgoIRr https://t.co/Ac45bF9oVQ Video: A Customer Experience Nightmare – #THINKmarketing @IBMforMarketing https://t.co/TVfRRgoIRr https://t.co/Ac45bF9oVQ Tweet Pin It