The six trends that shaped customer service in 2016 ~ Neil Davey @neilcdavey https://t.co/K6hyDGhCfh #CustExp #CX - THE SOCIAL CMO

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The six trends that shaped customer service in 2016 ~ Neil Davey @neilcdavey https://t.co/K6hyDGhCfh #CustExp #CX

The six trends that shaped customer service in 2016 ~ Neil Davey @neilcdavey https://t.co/K6hyDGhCfh #CustExp #CX

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