From #UX to #CX: Rethinking Digital User Experience as Collaborative Exchange https://t.co/P7K5hz9MHY #CustExp v @CapgeminiConsul @MITSloan
From #UX to #CX: Rethinking Digital User Experience as Collaborative Exchange https://t.co/P7K5hz9MHY #CustExp v @CapgeminiConsul @MITSloan