From #UX to #CX: Rethinking Digital User Experience as Collaborative Exchange https://t.co/P7K5hz9MHY #CustExp v @CapgeminiConsul @MITSloan
From #UX to #CX: Rethinking Digital User Experience as Collaborative Exchange https://t.co/P7K5hz9MHY #CustExp v @CapgeminiConsul @MITSloan
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