From #UX to #CX: A New Prism for User Experience in a Digital Economy https://t.co/MDervGZNXt v @CapgeminiConsul @MITSloan cc: @trahg
From #UX to #CX: A New Prism for User Experience in a Digital Economy https://t.co/MDervGZNXt v @CapgeminiConsul @MITSloan cc: @trahg