@JodiOkun I think there’s…
@JodiOkun I think there’s a joke in there somewhere! Or maybe a blogpost! #Mmchat
read more...@JodiOkun I think there’s a joke in there somewhere! Or maybe a blogpost! #Mmchat
read more...Q9) Can you perhaps share with us the strangest or funniest customer service request @Ford has received to date via social media? #MMChat
read more...Q7) What are some of the challenges @Ford has faced to date in performing customer service via social media? #MMChat
read more...@SeanDoheny @ScottMonty Hahaha saw my @BlueJays play them at Fenway last summer & hoping again in #Toronto when they come in June! #MMchat
read more...Q6) How does Ford staff for digital & social customer support channels to ensure appropriate support and response times? #MMChat
read more...We’ll now open up #MMchat for your questions! @ScottMonty & @MikeKhomutin will answer as many as they can in the time remaining! #MMchat
read more...RT @chrisyates11: Because @scottmonty Never Sleeps! @TheSocialCMO Q6) #MMChat
read more...Q8) Other than the obvious, what are the benefits to @Ford of doing customer service via social media? #MMchat
read more...RT @JohnRichardBell: @ScottMonty Our call centers are based in Dearborn, MI and Melbourne, FL #MMChat >>Gr8 – Consistent with corp …
read more...RT @SandyAdam: @TheSocialCMO Following your #MMChat w/ @ScottMonty. #mmchat
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