RT @HKotadia Check out th…
RT @HKotadia Check out this SlideShare presentation Key Tech Trends driving Social CRM http://t.co/5EJwE1u #scrm #crm #e20 #analytics #cloud
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RT @HKotadia Check out this SlideShare presentation Key Tech Trends driving Social CRM http://t.co/5EJwE1u #scrm #crm #e20 #analytics #cloud
read more...Three Quick Steps To Capture Social Customer Data ~ Ray Wang @rwang0 http://bit.ly/ThreeQuickTips #socbiz #social #customer #scrm
read more...Behind the News: Salesforce.com and Radian6: Customer Implications ~ @SameerPatel http://bit.ly/f25fUA #crm #scrm #listening #cem
read more...RT @rwang0: News Analysis: #salesforce.com buys #radian6 for 316M http://bit.ly/gcfLVa #cio #cmo #socbiz #scrm #crm #socialanalytics #cl …
read more...RT @rwang0: Sneak peak into Constellation’s #socbiz research http://slidesha.re/hTAjYt #cio #scrm #ac #cloud #acinsights #mmchat #cmo #g …
read more...RT @SonyaRuzheva @rwang0: www.tweetlevel.com launches tomorrow. lots of nice lists, cool features. Worth checkin out! #scrm #socbiz #edelman
read more...Customer-Centricity Begins with Creating a Culture of Change ~ @BrianSolis http://bit.ly/CustomerCentricity #customer #centric #scrm
read more...RT @rwang0: Classic Post: Social Business maturity Models and where people are in the market http://bit.ly/efiUrT #socbiz #scrm #cmo #smss11
read more...Great Read! Salesforce.com and Radian6: Customer Implications ~ @SameerPatel http://ow.ly/4AcGY #crm #scrm #listening #cem
read more...RT @karyncooks: Behavior changed: sat down to review incoming messages after lunch – logged right into @Nimble. #truestory #scrm
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