THE SOCIAL CMO#custexp – THE SOCIAL CMO http://www.thesocialcmo.com where the medium is the messages Tue, 21 Nov 2017 20:12:17 +0000 hourly 1 https://wordpress.org/?v=4.7.7 What Customers Say — and… http://www.thesocialcmo.com/2012/08/what-customers-say-and-2/ http://www.thesocialcmo.com/2012/08/what-customers-say-and-2/#respond Thu, 16 Aug 2012 10:17:39 +0000 TheSocialCMO http://www.thesocialcmo.com/2012/08/what-customers-say-and-2/ commentary: What Customers Say — and What They Really Mean http://t.co/vFqOnb77 via @Inc @Beverly_Davis #custserv #custexp read more...]]> commentary:

What Customers Say — and What They Really Mean http://t.co/vFqOnb77 via @Inc @Beverly_Davis #custserv #custexp

read more...]]> http://www.thesocialcmo.com/2012/08/what-customers-say-and-2/feed/ 0 What Customers Say — and… http://www.thesocialcmo.com/2012/08/what-customers-say-and/ http://www.thesocialcmo.com/2012/08/what-customers-say-and/#respond Wed, 15 Aug 2012 17:42:37 +0000 TheSocialCMO http://www.thesocialcmo.com/2012/08/what-customers-say-and/ commentary: What Customers Say — and What They Really Mean http://t.co/vFqOnb77 via @Inc @Beverly_Davis #custserv #custexp read more...]]> commentary:

What Customers Say — and What They Really Mean http://t.co/vFqOnb77 via @Inc @Beverly_Davis #custserv #custexp

read more...]]> http://www.thesocialcmo.com/2012/08/what-customers-say-and/feed/ 0 Currently @mich8elwu rese… http://www.thesocialcmo.com/2012/07/currently-mich8elwu-rese/ http://www.thesocialcmo.com/2012/07/currently-mich8elwu-rese/#respond Tue, 10 Jul 2012 07:03:55 +0000 TheSocialCMO http://www.thesocialcmo.com/2012/07/currently-mich8elwu-rese/ commentary: Currently @mich8elwu researches on #influence #gamification #BigData #Socialytics #SNA #CustExp #CyberAnthropology (today’s #MMchat)+more read more...]]> commentary:

Currently @mich8elwu researches on #influence #gamification #BigData #Socialytics #SNA #CustExp #CyberAnthropology (today’s #MMchat)+more

read more...]]> http://www.thesocialcmo.com/2012/07/currently-mich8elwu-rese/feed/ 0 What Are Your Customer Ex… http://www.thesocialcmo.com/2012/04/what-are-your-customer-ex/ http://www.thesocialcmo.com/2012/04/what-are-your-customer-ex/#respond Sat, 21 Apr 2012 19:39:24 +0000 TheSocialCMO http://www.thesocialcmo.com/2012/04/what-are-your-customer-ex/ commentary: What Are Your Customer Experience Bookends?~ Jeanne Bliss http://t.co/3ZixYp9n #Interaction #Design #CustExp #CustomerCentricity read more...]]> commentary:

What Are Your Customer Experience Bookends?~ Jeanne Bliss http://t.co/3ZixYp9n #Interaction #Design #CustExp #CustomerCentricity

read more...]]> http://www.thesocialcmo.com/2012/04/what-are-your-customer-ex/feed/ 0 Customer Centricity on St… http://www.thesocialcmo.com/2012/04/customer-centricity-on-st-3/ http://www.thesocialcmo.com/2012/04/customer-centricity-on-st-3/#respond Thu, 19 Apr 2012 11:28:11 +0000 TheSocialCMO http://www.thesocialcmo.com/2012/04/customer-centricity-on-st-3/ commentary: Customer Centricity on Steroids with Agile Commerce – @robkruk http://t.co/q0vu1ycU #CustExp #CustomerCentricity #MatrixCommerce read more...]]> commentary:

Customer Centricity on Steroids with Agile Commerce – @robkruk http://t.co/q0vu1ycU #CustExp #CustomerCentricity #MatrixCommerce

read more...]]> http://www.thesocialcmo.com/2012/04/customer-centricity-on-st-3/feed/ 0 Starbucks is customer-cen… http://www.thesocialcmo.com/2012/04/starbucks-is-customer-cen-4/ http://www.thesocialcmo.com/2012/04/starbucks-is-customer-cen-4/#respond Wed, 18 Apr 2012 17:11:10 +0000 TheSocialCMO http://www.thesocialcmo.com/2012/04/starbucks-is-customer-cen-4/ commentary: Starbucks is customer-centric because it listened… to ME ~ Bob Thompson http://t.co/zhQ19gFd via @billquiseng #CustExp #CustomerCentricity read more...]]> commentary:

Starbucks is customer-centric because it listened… to ME ~ Bob Thompson http://t.co/zhQ19gFd via @billquiseng #CustExp #CustomerCentricity

read more...]]> http://www.thesocialcmo.com/2012/04/starbucks-is-customer-cen-4/feed/ 0 Customer Centricity on St… http://www.thesocialcmo.com/2012/04/customer-centricity-on-st-2/ http://www.thesocialcmo.com/2012/04/customer-centricity-on-st-2/#respond Wed, 18 Apr 2012 17:10:18 +0000 TheSocialCMO http://www.thesocialcmo.com/2012/04/customer-centricity-on-st-2/ commentary: Customer Centricity on Steroids with Agile Commerce – @robkruk http://t.co/q0vu1ycU #CustExp #CustomerCentricity #MatrixCommerce read more...]]> commentary:

Customer Centricity on Steroids with Agile Commerce – @robkruk http://t.co/q0vu1ycU #CustExp #CustomerCentricity #MatrixCommerce

read more...]]> http://www.thesocialcmo.com/2012/04/customer-centricity-on-st-2/feed/ 0 Customer-Centricity in Re… http://www.thesocialcmo.com/2012/04/customer-centricity-in-re-2/ http://www.thesocialcmo.com/2012/04/customer-centricity-in-re-2/#respond Wed, 18 Apr 2012 17:09:55 +0000 TheSocialCMO http://www.thesocialcmo.com/2012/04/customer-centricity-in-re-2/ commentary: Customer-Centricity in Retail Banking: https://t.co/31jnE7TD via @ReadItLater @appersonam #CustExp #CustomerCentricity read more...]]> commentary:

Customer-Centricity in Retail Banking: https://t.co/31jnE7TD via @ReadItLater @appersonam #CustExp #CustomerCentricity

read more...]]> http://www.thesocialcmo.com/2012/04/customer-centricity-in-re-2/feed/ 0 Apple: A Practical Human … http://www.thesocialcmo.com/2012/04/apple-a-practical-human-4/ http://www.thesocialcmo.com/2012/04/apple-a-practical-human-4/#respond Wed, 18 Apr 2012 17:09:11 +0000 TheSocialCMO http://www.thesocialcmo.com/2012/04/apple-a-practical-human-4/ commentary: Apple: A Practical Human Inquiry Into Service, Customer Experience & #CustomerCentricity ~ http://t.co/mqv25i7W via @sirpowell #CustExp #CMO read more...]]> commentary:

Apple: A Practical Human Inquiry Into Service, Customer Experience & #CustomerCentricity ~ http://t.co/mqv25i7W via @sirpowell #CustExp #CMO

read more...]]> http://www.thesocialcmo.com/2012/04/apple-a-practical-human-4/feed/ 0 Apple: A Practical Human … http://www.thesocialcmo.com/2012/04/apple-a-practical-human-3/ http://www.thesocialcmo.com/2012/04/apple-a-practical-human-3/#respond Mon, 16 Apr 2012 15:34:54 +0000 TheSocialCMO http://www.thesocialcmo.com/2012/04/apple-a-practical-human-3/ commentary: Apple: A Practical Human Inquiry Into Service, Customer Experience & #CustomerCentricity ~ http://t.co/mqv25i7W via @sirpowell #CustExp #CMO read more...]]> commentary:

Apple: A Practical Human Inquiry Into Service, Customer Experience & #CustomerCentricity ~ http://t.co/mqv25i7W via @sirpowell #CustExp #CMO

read more...]]> http://www.thesocialcmo.com/2012/04/apple-a-practical-human-3/feed/ 0