Day: September 4, 2010

Is Social Media the Cure for Apathy?

I’m not sure exactly when it happened, but somewhere over the last 50 years the majority of people in the world lost their mojo when it came to fighting for change. Didn’t matter whether the issue was big or small, even bad customer service and poor quality flourished because of the divide and conquer realities of slow one to one and the high cost of mass communication.

People grew tired and weak from being browbeaten into submission to the point where apathy set in when it came to believing in, mobilizing and exercising their power as an individual within society.

The ability for people to communicate, organize and take action around an issue or idea had become very slow, difficult and costly. Even more significantly, the poor results often seen by those who actually made the effort led many to accept “Is it really worth the bother?”

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The 5 Keys to Successful Online Demand Generation

It is good to hear senior marketing people beginning to talk turkey about online demand generation now that some of the luster and magic has worn off of social media. And while both customer behavior and online tactics have evolved, the essence of good online demand generation has stayed the same for the past decade; and really its boils down to 5 key factors to sustainable success online.

Before we get into the 5 keys, let’s first reach an understanding on what online demand generation really is.

First, this is well beyond generating a “lead” through a form or SEO/SEM tactics, although these may form a piece of the overall process. The way I like to describe it is this…

“From the point of first contact to the last time they (the customer) touches your online presence, you have created a defensible brand position in their mind for your product or service that leads directly or indirectly to self-qualified prospects for long term customer relationships and near term revenue.”

The art of generating demand, particularly in an ever increasing complex and noisy digital marketplace, requires an increasingly simple and targeted approach.

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I won’t over think. I will get something wrong. And I will REWORK

That is my way of doing things now. Thinking it through. Thinking of some ways to go about accomplishing my goals (strategies) and then deciding to do it.

I have been reading REWORK, by Jason Fried and David Hansson. With each chapter I feel as though I’m sitting in a church pew and listening to the preacher tell me things that are happening; things that have already happened and now that I know and have been told, some things that just shouldn’t happen at all.

I’ve read so many books on PR, Marketing, Networking and more. Now with starting a new business. I needed honesty. And I like Jason and David’s honesty in REWORK. They did it. They made mistakes. They thought it through. They decided on it. And REWORK and it is working beautifully!

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