‘Maturity Curve’ Shows Strong Revenue Gains for Companies Deploying Revenue Performance Management

Earlier this year, Marketo conducted a global study of customers that reported some pretty astonishing findings. The study calculated that by using Revenue Performance Management (RPM), our customers had the potential of generating more than $2.53 trillion in incremental revenues over the next five years.

That huge number reflected a 40 percent increase in revenues that Marketo’s customers could deliver as a consequence of deploying RPM. Talk about a data-point that focuses one’s mind (and hopefully actions)!

The study assessed how over 250 Marketo customers (nearly 19 percent of our current customer base) are faring by using the company’s full range of revenue-building solutions. According to the survey, Marketo’s customers are registering tangible business results across the revenue cycle, including:

  • 22 percent increase in qualified leads generated by marketing
  • 21 percent increase in qualified leads converting to sales-accepted opportunities
  • 17 percent increase in sales win-rate
  • 12 percent increase in average contract value
  • 7 percent improvement in length of sales cycle

The study also found a sharp increase in marketing productivity as a result of deploying our RPM-related solutions.  On average, Marketo customers ran over 46 percent more programs and campaigns after a year of using Marketo. The top 20 percent of customers had doubled their programs, and 49 percent of customers had increased programs by 75 percent.

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CMOs Struggling To Keep Up With The Digital Revolution

In a wide-ranging survey of more than 1,700 chief marketing officers from 64 countries and 19 industries, IBM’s 2011 Global CMO Study revealed that a large portion of CMOs, while excited at all the changes happening in the marketplace – are ill-equipped to deal with and manage it. 

Back in July I shared with you the results of the State of Marketing Report from the Chief Marketing Officer (CMO) Council which revealed that “Social Media And Integration is Chief Among Marketers’ Priorities.” Then in September it was the results of a study conducted by Duke University’s Fuqua School of Business that showed that “CMO’s To Increase Spending On Social Media But Integration Still Lacking.”

And today I want to share some of the results of the aforementioned IBM 2011 Global CMO Study which revealed four (4) key challenges that CMOs feel unprepared to manage:

  1. The explosion of data. It goes without saying we are ALL swimming in a sea of data. It’s all around us and the key will be not only managing all of it but measuring it and gleaning



    the right information from it. Yes the operative word is “right.” One CMO survey put it very bluntly “At this moment, I don’t know how our marketing department will cope with the expected data explosion.”
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