The Accidental Narcissist And The Future Of [Connected] Customer Engagement

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Have you ever noticed that your Facebook News Feed is the digital equivalent to “It’s a Wonderful Life?” Perhaps you’ve likened your Instagram stream to that of  “Lifestyles of the Digital Rich and Internet Famous.”

In each network, and across multiple social streams, you’re fed a visual buffet of seflies, travel, food, fashion, and celebrations. In assemblage, they tell the story of life well lived, or at least a life well curated. At the center of each of these experiences is the person living and sharing them in real time.  Every day that passes, it seems that a growing network of our friends, family, and colleagues are charmed with this picturesque life.

Some may see this behavior as self-centered, self-promotional, or view it as a form of attention seeking, but at a human level, it’s simply a new form of self-expression and an open invitation to interact.

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