Innovate or Follow… but be sure to evolve

Everyone in every business is tempted to continue doing what works, maintain the status quo, don’t rock the boat, etc.

Embracing this strategy might seem to work for giants like Cisco, Microsoft, and now Google (although they do not seem likely to take this approach), but most companies, especially those trying to surprise (and surpass) the “giants” and disrupt the market or simply stay ahead, must innovate and by doing so shake the grounds of the market they work in. If you do not have it in you to innovate, then be sure to watch the market closely and get on the heels of those that do!

This is especially true in the social media/marketing space right now. What was new yesterday is what everyone is doing today so even more important now than ever as everything moves so quickly and adoption rates hit exponential levels.

If you do not evolve your approach and look to get on the cutting edge of the new… you will be left behind. Maybe not today or tomorrow… but too soon.

Moms pride themselves on being savvy consumers

This is what I have learned from my association with a large group of Mommy Bloggers over the past year and from being the CMO of e.l.f. Cosmetics.

Moms pride themselves on being savvy consumers who can sniff out a poseur brand. Brands need to be the conduit for information to moms from other moms and from experts, but be wary of star power… celebrities don’t cut it. Marketers that have a mom’s trust have worked to earn it, by making good products, offering relevant advice and engaging those moms. All peers have influence to some degree… especially when marketing to women so the more you understand the relate to the community the better off the brand. If you market to women recognize and benefit from the value women place on authenticity. Women are busy with multiple responsibilities so keep your site’s navigation intuitive and simple, and keep your message clear and concise.

The bottom line: Brand marketing (especially to women) in a social media world… it’s about relevance, transparency and authenticity.

Social Media… maturing as an advertising medium

I’m really looking forward to the day when social media matures as an advertising medium. I feel as though social media advertising is currently pigeonholed into the same boat as mobile (which has been in the same boat for the last four years): it’s about one to two years away from maturing as a medium for advertising. That doesn’t mean that social media (or mobile, for that matter) is not a strong marketing medium. It just means we have to be honest about what needs to be fixed — or else bad ads will continue to happen to good people.

We also have to be clear on the differences between advertising and marketing. Advertising is defined as a form of communication used to influence individuals to purchase products or services. Marketing is defined as an integrated communications process through which individuals and communities are informed and persuaded that their needs can be met by products or services.

The primary difference, when you break them down, is where your money goes! Advertising really means paying to broadcast or display a message, whereas marketing refers to all the differentiated components that allow a brand to convey a message to a consumer, of which advertising is just one tactic. Marketing is the umbrella term.

Currently, social media ads are inexpensive, untargeted and not as effective as they could be. Social media is great at marketing (when used properly), but it currently falls down when it comes to paid advertising. From a marketing perspective, it is a great way of engaging/interacting with a consumer through presence and seeding: creating a presence for the consumer to interact with and inserting (seeding) into existing conversations that may be of relevance to the brand.

The Future of Social Networking/Marketing 2010

The next important growth feature for social networks will be ubiquity. Social networks must be woven into everything we encounter and social media/marketing should be integrated into the fabric of all marketing channels, strategically managed from 360 perspective. Social Media is a platform… Social Marketing is how it is leveraged by a brand.

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