THE SOCIAL CMO Blog – Page 33 – Alone we can do so little; together we can do so much!

Why Music Plays A Big Role When It Comes To Branding

February 10, 2014December 20, 2014 by Steve Olenski

I know, far it be for me to write an article which brings together music and branding. I kid of course for by now you surely know of my love affair with the concept of marrying and meshing the worlds of advertising, marketing and branding with that of pop culture – in this case, music specifically.

Not long ago I read a quote attributed to pop singer Adele in which she says “I don’t make music for eyes. I make music for ears.”

Coming from an artist that makes perfect sense of course.

However, in our world of marketing and advertising — especially in today’s highly visual world where Pinterest, Instagram and other image-based platforms are becoming more popular with each passing day — the need is paramount for the right music to be married to the right brand.

Voting for Marketing Book of The Year is Open & Return on Relationship is on the List, #RonR…

February 8, 2014December 20, 2014 by Ted Rubin

Below originally posted at Marketing Book of The Year 2014

*Vote Here… http://www.marketingbookoftheyear.org/vote-and-win*

Welcome to Marketing Book of The Year 2014.2013 was a very successful year for marketing books. We saw lots of different titles being published and covering most marketing aspects.

Should Social Media Outsourcing be Illegal? ~guest post via @BLichtenwalner

February 8, 2014December 20, 2014 by Ted Rubin

Many companies completely outsource social media management. These companies may have good reasons for this decision. Yet, when outsourced, social media communications misrepresent reality. In fact, is it possible that completely outsourcing your social media accounts should be outlawed? Below are a couple issues to consider:

Are Super Bowl Commercials Worth The Cost For A Brand?

January 31, 2014December 20, 2014 by Steve Olenski

I could literally just write that title then leave the rest of this article blank and let everyone chime in and fend for themselves as to where they fall in this debate. This epic debate, which it has become as the cost associated with advertising during the Super Bowl has escalated to super heights, if you will.

Those in the marketing and advertising space surely have opinions, and more than likely strong ones at that as to the merits and benefits of spending gobs of money for 30 seconds of air time.

A few days ago in Forbes, Rob Siltanen, founder and chief creative officer of Siltanen & Partners, a Los Angeles-based advertising agency, in his article entitled Yes, A Super Bowl Ad Really Is Worth $4 Million, stated categorically that he believes “the Super Bowl to be one of the smartest investments a company can possibly make. In fact, the Super Bowl makes more sense today than ever before.”

Real Time Marketing – the Good, the Bad and a better Customer Experience

January 30, 2014December 20, 2014 by Ted Rubin

Getting the right message to the right people at the right time is an age-old marketing mantra. And how you hit that sweet spot has been foremost in the minds of every marketer since people started selling things to each other. That hasn’t changed over the years, but our ability to connect with each other and gather information about each other has. So you would think that with today’s Real-Time Marketing (RTM) and all this technology at our fingertips we could hit the bull’s eye every time, right? Well… we’re getting there, but it’s still a rocky road. Sometimes when we try to use advances in technology to get in front of more prospects, we get some push-back, especially online and in social channels. However, that depends on how the information gets used.

Gallaghers Steakhouse (@Gallaghers_NYC), A New York City Institution, Reopening…

January 26, 2014December 20, 2014 by Ted Rubin

Gallaghers was acquired in January 2013 by Central Park Boathouse operator Dean Poll, a good personal friend who has shown me time and time again that Return on Relationship is part of his DNA. Dean is a native Long Islander who grew up in the restaurant industry. Traveling to Brooklyn on weekends with his father to work at the family owned Pappas Restaurant, Dean learned the business from the ground up… literally. From sweeping floors to cleaning shrimp; no job was too menial for this 8 year old.

Dean closed the restaurant on July 9th for renovation and rejuvenation. I visited a couple of weeks ago and got a sneak peak. The photos here do not do it justice and I am anxiously awaiting the reopening which is expected to be February 4th. Please come and check it out as soon as it reopens. I assure you the experience and ambiance will be second to none.

The Nine Letter Word Every Marketer Needs To Remember At All Times

January 23, 2014December 20, 2014 by Steve Olenski

On December 16th of last year I posted a collection of predictions for the coming year from and for the marketing and advertising world. The fearless forecasters I gathered together shared their insights into what they think lies ahead in the coming year and they did so with a twist. They were asked to not only provide a prognostication but to do so with a pop culture reference attached to it.

It turned out to be a lot of fun and I highly recommend you read it. Not because I wrote it. On the contrary, I recommend you read it for it provides a collection of wisdom from the best and brightest minds today, all in one place.

Now the reason I preface my article with all this is due to the fact that my prediction then ties in precisely what I want to talk about today. My foretelling spoke of the need to go back to the beginning, as Inigo Montoya (my pop culture reference) stated so eloquently in the film The Princess Bride.

Consider Social Customer Service to Establish Social Media ROI ~via @ignitesma

January 21, 2014December 20, 2014 by Ted Rubin

This post is right on point and makes a perfect case for Return on Relationship (#RonR) enhancing ROI. See below for the screen shot of a coincidental engagement I had with United Airlines right before I saw this post from John.

Originally posted at Ignite Social Media

By: John Andrews | January 14, 2014 |

“Create smiles… they are the currency of conversations.” #RonR – Ted Rubin

When I tweet a brand, like a growing number of consumers, I expect them to respond, especially if I have a question or a problem. For many, Twitter has become the customer service contact of choice. Even when I don’t have an inquiry, it’s nice to know the brand is there in a humanistic sort of way. Like I know@AmericanAir is there for me, even when i’m not asking for anything:

M	T	W	T	F	S	S
	1	2	3	4	5	6
7	8	9	10	11	12	13
14	15	16	17	18	19	20
21	22	23	24	25	26	27
28	29	30