There are so many things in life that we simply cannot control (as is especially clear right now, around the 10 year anniversary of 9/11), but what about the things we CAN control? As human beings, we have the power of reasoning and choice, both of which give us substantial control over our own life situations… we just need to be reminded of this from time to time. Following is my reminder list of the 12 Most Important Things We All Control:
#RonR
12 Most Important Ways to Build Relationships and Get ROR
If you want to continue to reach your market in this social media age, the marketing focus needs to be on building relationships, and metrics need to expand beyond ROI (Return on Investment) to include ROR: Return on Relationship. So how do you build and strengthen relationships with your audience (as a whole, and as individuals) to increase your ROR? Here are 12 ways to do so:
1. Listen
If you want to be heard above the growing social media “noise,” you need to first listen to your consumers so when you do speak, you get it right. What are they saying, what are they feeling, what are their pain points, what solutions do they need?