Word of mouth is generated by surprise and delight (or anger). This is a function of the difference between what you promise and what you deliver
(see clever MBA chart) Word of mouth is generated by surprise and delight (or anger).
Alone we can do so little; together we can do so much!
Word of mouth is generated by surprise and delight (or anger). This is a function of the difference between what you promise and what you deliver
(see clever MBA chart) Word of mouth is generated by surprise and delight (or anger).